Policies

BLT makes substantial commitments of its resources to host each training class. We expect that our students are as committed to their education and in attending. Student Clients therefore agree to the following terms and conditions for Xilinx training courses:

• In all cases, payment for training is due before the first date of class.
• BLT accepts all major US credit cards, checks, Xilinx training Credits or Vouchers, and purchase orders for US entities.
• Student cancellations received more than 21 calendar days of the first day of class are entitled to a 100% refund.
• Student cancellations received less than 21 calendar days of the first day of class are entitled to a 100% credit towards future training offered by BLT.
• Registrations received within 5 business days of a class are on a space available basis and at the discretion of BLT.
• Regrettably, BLT must sometimes cancel a class. In such cases, we may cancel a class anytime within 14 days of the scheduled start date of the class. Please be aware of this cancellation policy when making your travel arrangements for in-person classes. Feel free to contact us to verify the status of any class.
• BLT does not offer group rates or other discounts on training. We also do not currently accept discount codes on training.
• BLT’s classes occur from 8am-5pm ET (Eastern Time). However, if you have a private class you want to host, we will work with you on your time zone. Please contact the BLT Training Team.
• If a class is full, we have overflow options available. Please contact BLT’s Training Team.
• If a class is not listed that you would like to take, we can add a class 6-10 weeks out to the calendar, depending on our available resources.

Student cancellations must be sent to [email protected] within the designated period in order to qualify for cancellation and refund or credit. Payments attached to a refund transaction will be processed within 21 calendar days from the date of approval.

In the unlikely event that BLT must cancel a class, all students are entitled to a 100% refund. Under no circumstances is BLT responsible or liable for travel, lodging, or other incidental costs.

Books

We’re often asked if we can supply books alone or for students that are unable to make it to BLT’s classes. On the surface this is a very reasonable request however:

• The books are not the course. They are tools that BLT’s instructors use to add structure to our classes.
• For some BLT classes, almost 50% of the value and content is conveyed verbally by our instructors.
• Having and reading one of our course books provides a mere echo of the actual class experience and knowledge transfer.
• BLT has an outstanding reputation for quality and value with the classes we host. Having attended a BLT class means something in the profession and we have an obligation to new and past students to maintain that reputation.

For these reasons, BLT does not provide books to anyone who hasn’t actually attended a class.

Please note: Digital books are provided to students. Printed books are available as well for 1 training credit or $100 additional cost. You must contact BLT’s Training Team if you’re interested. Please note it takes at least 5 business days to ship it to you.